Orders usually will be shipped in 1-2 business days after the payment clear. Large quantity orders may take up to 30 days to process. We ship out by UPS and Trucking company within the US or Canada Addresses Only. EwinstonUSA is providing free shipping until otherwise noted.
Damaged / Lost Shipments
Claims on items damaged/lost during shipment must be claimed with carrier.
Returns must be made within 7 days of receipt of merchandise to be eligible for free return. The cost of the return shipping will be credited back to the buyer only according to one of these conditions:
-Buyer receives wrong item
-Buyer receives defective item
-The shoe doesn't fit the buyer
-Shoe is significantly not as described
Otherwise, Buyer must pay the shipping fee to ship it back to us.
Shoe must be returned in same condition as received. Obvious abuse will result in no refund. Keep all packing material and original box(es) for the life of the product. All non-defective items that are considered returnable are subject, at the very least, to a 20% restocking fee or the current selling price, whichever is lower. Using the shoe for any purpose besides initial wear voids any return credibility.